Turn Every Customer Into a Google Review — and Every Review Into Social Proof
Automated review collection via WhatsApp. AI-powered replies. Instant social proof generation. For SMBs and eCommerce.
of customer reviews are lost without automation
Businesses are losing customers
every single day
Without automation, your best customers vanish silently and your worst ones become your loudest critics.
Happy Customers Leave Silently
Most satisfied buyers never post a review — no one asks them at the right time.
Competitors Pull Ahead
Businesses with 200+ reviews get chosen first, even if your service is better.
Invisible on Google Maps
Low review count = lower local SEO ranking = fewer calls and walk-ins.
Negative Reviews Go Public
Unhappy customers post online with no warning — and no chance to recover them.
No Social Media Content
Small businesses struggle to post consistently without a content team.
Reviews Sit Unseen
Great Google reviews are hidden — never repurposed into marketing material.
A Fully Automated
Reputation Engine
From order completion to social proof — everything happens automatically.
Order Completes
WhatsApp Request
Customer Rates
Google Review
AI Reply
Social Post
Below 5 stars? No problem.
Feedback captured privatelySupport ticket createdOwner notifiedCustomer recovered
Six steps. Zero manual work.
Trigger
Order or service completed. The system picks it up automatically — works with any CRM, booking system, or store platform.
WhatsApp Review Request
Customer receives a personalized message with Yes / Not Now buttons — no app download needed.
Rating Capture
Customer taps their star rating (1–5) directly in WhatsApp — no links, no apps, frictionless.
Smart Routing
5★ → Google Review link. 1–4★ → private feedback form, support ticket, owner alert. Negative reviews never go public.
AI Replies to the Review
AI writes a personalized, on-brand reply and publishes within minutes — not days.
Social Media Auto-Post
5★ review becomes a branded Instagram Story, Facebook Post, and LinkedIn Post — all automatically.
Real Conversations, Real Results
See exactly how customers interact with the review collection flow — live, interactive, and beautifully simple.

Codex Solutions International
online
Smart Follow-Up on any channel
Start on WhatsApp — reach customers everywhere. Same logic, same routing.
80% open rate, instant reply buttons. The channel your customers actually use.
SMS
For customers without WhatsApp — universal reach ensures no one is missed.
Branded request with one-tap rating links for a premium experience.
No response? Automatic follow-up after 2 days.
One gentle reminder on the same channel. Still no reply — closed out automatically. No customer is ever pestered.
Public Proof Engine
Every 5★ becomes public proof — end to end. One rating turns into a public reply and 3 pieces of branded content.
Redirect to Review
Sent to your Google review link — or an internal form / private WhatsApp instead.
AI Auto-Response
AI replies on-brand — tailored to your business and the words of their review.
Instagram Story
Text reviews become a branded Story. Photo reviews turn into a video Story automatically.
Reel + LinkedIn
Photo reviews post as an Instagram Reel — and to LinkedIn for B2B credibility.
Private Recovery
Low ratings become recovered customers. Anything under 5★ stays private and routes to AI.
Routed to AI
1-4★ is kept off public platforms and handed to AI for handling.
Tailored Reply
AI captures what went wrong and replies with empathy — tied to service and team.
Coupon Generated
A win-back code or discount is issued for their next service or order.
Team Notified
Team alerted instantly with full context to follow up and fix the root cause.
AI replies to every Google review
How It Works
New Google review posted
5★ or less
AI reads the review
content + star rating
Generates personalized reply
on-brand, contextual
Posted automatically
or sent for approval
Within minutes
not days
Fully Customizable Per Client
Custom Brand Voice
Set tone: professional, friendly, casual, luxury — AI writes in your client's style every time.
Language & Market
Configure replies in any language to match your client's customer base.
Smart Reply Rules
Different response templates for 5★, 4★, and 3★ or below — each handled appropriately.
Owner Approval Mode
Every reply sent for review before posting — full control, no surprises.
Business-Specific Info
AI references business name, services, team, location — never sounds generic.
One review. Three platforms. Zero effort.
A single customer review auto-publishes to Instagram, Facebook & LinkedIn — each formatted for maximum engagement on that platform.

Codex Solutions
Sponsored
Text reviews become a branded Story. Photo reviews turn into a video Story automatically.

Codex Solutions
Just now

Stays on timeline permanently — not 24hr like Stories. Maximum visibility for social proof.

Codex Solutions
1st degree connection

Reaches B2B audience & builds professional credibility. Perfect for service-based businesses.
What your clients get from day one
More Google Reviews
Consistent review growth without manual effort or chasing customers.
Better Google Maps Ranking
Fresh reviews strengthen local SEO signals and map pack visibility.
Reputation Protection
Unhappy customers caught privately before negative reviews go public.
Auto Social Proof Content
Every 5★ review becomes a branded Instagram Story automatically.
Saves Hours Every Week
No manual follow-ups, no content creation, no chasing customers.
Higher Conversion Rate
Customers trust businesses with many recent, positive reviews.
The value chain in action
Average review growth in first 90 days
Open rate on WhatsApp vs 22% email
More trust from customers with 50+ reviews
Automated — zero manual work
Any business that serves customers
Local SMBs
Brick & mortar businesses
eCommerce
Online stores & DTC brands
Ready to build your
reputation engine?
No commitment. We'll show you exactly how it works for your business.